Personal Data Protection

Laju7 Privacy Policy — Our Commitment to Protecting Members' Personal Data in Malaysia

At laju7, your privacy is more than a legal obligation — it is our moral responsibility to every member who entrusts us with their personal information. This document transparently explains how we collect, use, and protect your data.

Updated: 1 January 2026
Language: Bahasa Melayu (ms-MY)
Jurisdiction: Malaysia
256-bit SSL Encryption
All data transmitted between your device and laju7's servers is protected with industry-standard 256-bit SSL encryption — the same standard used by Malaysia's leading financial institutions.
Data Not Sold
laju7 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate your account.
Malaysia PDPA Compliance
The laju7 Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are protected and upheld by our platform.
Full Control in Your Hands
You have the right to access, correct, delete or transfer your personal data at any time. All data-related requests are processed within 30 working days by our team.
Cookie Use Transparency
laju7 uses cookies solely for platform functionality and to enhance your user experience. You can manage your cookie preferences in your browser settings at any time.
Data Protection Officer
laju7 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with the privacy policy and handling all enquiries relating to members' personal data.
🔐 Key Summary

Laju7 takes your privacy seriously. We collect only the data that is necessary, never sell your information to third parties, protect all data with the highest level of encryption, and fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the laju7 platform, you agree to the terms of this Privacy Policy.

1 Introduction

This Privacy Policy explains how laju7 ("we", "Platform") collects, uses, stores, discloses, and protects your personal information when you use the laju7.ws platform and all related services.

Laju7 operates as an online entertainment and betting platform encompassing slots, Live Casino, blackjack, lottery, Sports Betting (Malaysia Super League, EPL and more), cricket and E-Sports. In providing these services, we process members' personal data in accordance with the policy set out here.

This document has been drafted in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia. If you have any questions about how we handle your data, please contact our Data Protection Officer using the details provided at the end of this document.

📋 Language Note

This Privacy Policy is written in Bahasa Melayu as the primary language for the convenience of Malaysian members. In the event of any inconsistency in translations to other languages, the Bahasa Melayu version shall prevail.

2 Types of Personal Data We Collect

Laju7 collects only the personal data necessary to provide you with a safe, fair, and efficient service. We do not collect data beyond what is required for platform operations.

Data Category Examples of Information Primary Purpose
Identification Data Full name, MyKad/passport number, date of birth Identity verification, KYC, legal compliance
Contact Data Phone number, email address, mailing address Account communications, notifications, customer support
Financial Data E-wallet information (TnG, GrabPay), FPX account details (Maybank2u, CIMB), RM transaction records Deposit/withdrawal processing, fraud detection
Activity Data Game records, betting history, slot/casino/sports game preferences Account management, responsible gaming monitoring
Technical Data IP address, device type, operating system, browser Account security, fraud detection, platform improvements
Usage Data Pages visited, session duration, features used User experience improvement, platform analytics
Communication Data Support chat records, email correspondence with laju7 Complaint resolution, support team training, compliance

3 How We Collect Data

Your personal data is collected through various means when you interact with the laju7 platform:

3.1 Directly from You
Information you provide directly during account registration, identity verification (KYC), profile form completion, or when communicating with the laju7 customer support team.

3.2 During Platform Use
Data automatically generated when you use laju7 — including slots and casino game records, football and e-sports betting history, financial transactions, and interactions with platform features.

3.3 Through Cookies and Similar Technologies
Cookies, pixels, and industry-standard tracking technologies are used to collect technical and usage data. This helps us ensure the platform operates correctly and securely. Further details are provided in Section 9.

3.4 From Trusted Third Parties
In certain cases, we receive information from accredited identity verification providers, payment service providers (such as Touch 'n Go, GrabPay, DuitNow, and FPX operators), and relevant authorities for legal compliance purposes.

4 Purposes for Using Your Personal Data

Laju7 processes your personal data solely for legitimate and necessary purposes. We do not use your data for purposes unrelated to platform operations without your consent.

  • Registration & Account Management — creating and maintaining your laju7 member account
  • Identity Verification — complying with KYC and anti-money laundering (AML) requirements
  • Payment Processing — processing deposits via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, FPX Maybank2u, CIMB, and withdrawal of winnings in MYR
  • Service Delivery — providing access to all laju7 games and betting markets
  • Customer Support — handling enquiries, complaints and support requests in Bahasa Malaysia
  • Security & Fraud Prevention — detecting and preventing suspicious activity, fraud and misconduct
  • Responsible Gaming — monitoring gameplay patterns to identify signs of problem gambling and provide assistance to members who need it
  • Marketing Communications — sending promotional information and bonus offers (only where you have consented to receive them)
  • Platform Improvement — analysing usage patterns to improve the laju7 user experience
  • Legal Compliance — to fulfil applicable legal and regulatory obligations
✅ Processing Principles

Laju7 only processes personal data on a lawful basis — whether with your consent, for the performance of a contract (account agreement), to meet a legal obligation, or for legitimate interests that do not override your fundamental rights.

5 Data Sharing with Third Parties

Laju7 does not sell your personal information to any third party. Your data is only shared in the following limited circumstances, and only to the extent necessary for the relevant purpose:

5.1 Operational Service Providers
Companies that assist us in operating the laju7 platform — including payment service providers (Touch 'n Go, GrabPay, DuitNow, FPX banks), game providers (Evolution Gaming, Pragmatic Play, etc.), cloud infrastructure providers, and identity verification companies. All partners are bound by strict data protection agreements.

5.2 Legal Requirements
laju7 will disclose your personal information to the relevant authorities if required by law, court order, or direction from a competent regulatory authority in Malaysia.

5.3 Fraud Prevention & Security
In cases involving fraud, money laundering, or serious security threats, laju7 reserves the right to share necessary information with relevant authorities or industry bodies.

5.4 Your Consent
For any purpose beyond those stated above, laju7 will seek your explicit consent before sharing your data.

🔒 Protection Guarantee

All third parties receiving data from laju7 are required to sign data protection agreements that comply with Malaysia's PDPA, prohibiting them from using your information for any purpose beyond what is specified.

6 Data Security

Laju7 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction or disclosure.

Technical Measures We Implement:

  • 256-bit SSL/TLS Encryption — all data communications between you and laju7 are encrypted
  • Data Encryption at Rest — sensitive data stored in our database is encrypted
  • Two-Factor Authentication (2FA) — an additional security layer for account login
  • 24/7 Monitoring — an active intrusion detection system that monitors the platform around the clock
  • Data Segregation — sensitive financial information is stored in an isolated, security-gated environment
  • Regular Security Audits — vulnerability assessments and penetration testing conducted by certified third parties
  • Access Controls — principle of minimum access rights — only staff who require it are granted access to user data

While we take all reasonable precautions, no security system can be guaranteed 100% impenetrable. We encourage you to do your part by using a strong password and keeping your login credentials confidential.

7 Data Retention Period

Laju7 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.

  • Active Account Data — retained for the duration your account remains active with laju7
  • Data After Account Closure — retained for 5 years following account closure, for legal, tax, and audit compliance requirements
  • Financial & Transaction Records (MYR) — retained for 7 years in accordance with Malaysian financial regulatory requirements
  • Security Logs — retained for 12 months for security investigation purposes
  • KYC Records — retained for 5 years in accordance with AML/CFT requirements

Once the retention period expires, data is securely deleted or anonymised in accordance with industry-standard procedures.

8 Your Rights as a Data Subject

As a laju7 member subject to Malaysia's PDPA, you have the following rights regarding your personal data. All requests will be processed within 30 business days.

Right of Access
You may request a copy of the personal data we hold about you at any time.
Right to Rectification
If your data is inaccurate or out of date, you may request a correction from us promptly.
Right to Erasure
You may request deletion of your data, subject to any legal obligations that require us to retain it.
Right to Restrict Processing
Under certain circumstances, you may request that we temporarily restrict the processing of your data.
Right to Data Portability
You may request your data in a structured, machine-readable format for transfer to another service.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
📬 How to Submit a Request

To submit any data rights request, please contact our Data Protection Officer via email: privacy@laju7.ws or via Live Chat within the platform. Please include your full name and account number to help us process your request faster.

9 Cookie Policy

Cookies are small text files stored on your device when you visit laju7. We use cookies to ensure the platform functions correctly, enhance security, and deliver a better experience for you.

You can manage or delete cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of some laju7 platform features.

10 Child Protection

The laju7 platform is strictly for individuals aged 18 years and above. We do not knowingly collect or process personal data from underage individuals.

If you discover that a minor has registered or is using the laju7 platform, please notify us immediately via email at support@laju7.ws or through Live Chat. We will take immediate action to delete the account and associated data.

Laju7 applies age verification measures during the registration process and reserves the right to request proof of age at any time to ensure compliance with this policy.

11 Changes to This Privacy Policy

Laju7 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for legitimate operational reasons.

For material amendments (significant changes to how we process your data), laju7 will notify you via:

  • In-platform notification on your next laju7 login
  • Email to the address registered to your account
  • Notice displayed on the laju7.ws homepage

The "Last Updated" date at the top of this document indicates when this Privacy Policy was last reviewed. Continued use of the platform after any amendments are published will be considered acceptance of the updated policy.

📅 Our Recommendation

Review this Privacy Policy page periodically — at least once every 6 months — to stay informed on how laju7 handles your personal data.

12 Contact the Data Protection Officer

If you have any questions, concerns, or complaints regarding how laju7 handles your personal data, you may contact our Data Protection Officer (DPO):

  • Dedicated Data Email: privacy@laju7.ws
  • General Support Email: support@laju7.ws
  • Live Chat: Available 24/7 within the laju7 platform
  • Service Language: Bahasa Melayu & English
  • Response Time: Within 3 business days for all privacy enquiries

We are committed to addressing all privacy-related concerns fairly and within a reasonable timeframe. If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia.

FAQ — laju7 Privacy

laju7 does not store your full bank card details. For payments via FPX Maybank2u, CIMB Clicks, or e-wallets such as Touch 'n Go, GrabPay, Boost, and ShopeePay, transactions are processed through a certified, secure payment gateway. laju7 only retains transaction records (RM amount, date, method) for audit and account management purposes.

Yes, you have the right to request deletion of your personal data. However, there are limitations — we are required to retain certain data such as financial records (RM transactions) and KYC records for the period prescribed by Malaysian law (typically 5–7 years). After that period, all data is fully deleted or anonymised. Submit your deletion request to privacy@laju7.ws.

No. laju7 only sends marketing communications to members who have given explicit consent during registration or through their account notification settings. You may unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in any of our marketing emails, or via the notification settings in your laju7 account.

When you close your laju7 account, we will retain your data for the period required under Malaysian law (typically 5–7 years for financial records). After that period, data is deleted or anonymised. During this retention period, your data will not be used for any marketing purpose or shared with third parties for commercial use.
🔒

Your Data is Safe. Your Platform is Trusted.

Laju7 safeguards your privacy with the strongest encryption, transparent policies, and full compliance with Malaysia's PDPA. Play with peace of mind — your data security is our priority.

18+ only. Please play responsibly. Data protected under Malaysia's PDPA.

Bahasa Melayu